AI company, DRUID, is making AI-driven virtual assistant deployments faster and easier, with a new design revamped in its latest technology release, Oxygen.
According to DRUID, Oxygen will accelerate the deployment of new chatbots for employees and customers by 90%.
Oxygen also introduces new ways for customers to design their AI virtual assistant using a new graphical interface. DRUID states that the latest version allows a 35% increase in chatbot relevance, as conversation experiences can be visually designed by dragging and dropping different conversation flows into a diagram, which shows how the conversation with the bot plays out. would develop.
This makes the chatbot implementation just as fast for multinationals with teams spread across thousands of people, as well as for small businesses with a dozen employees.
“DRUID Oxygen is a completely revolutionary version that represents a pivotal moment in our evolution,” said DRUID CEO Liviu Dragan.
“We have developed a new intuitive interface. We’ve also taken the first steps in building a marketplace, adding a library of solutions that partners and customers can use. We have also invested heavily in the backend area in terms of scalability, performance and security, supporting our growing international expansion. “
Growing demand for chatbot virtual assistants has inspired substantial and sustained revenue increases for DRUID, at a 580% year-over-year growth rate as conversational AI automation implementation services generate five times more value for implementing partners.
Earlier this year, DRUID announced that it had attracted a new round of funding of $ 2.5 million from GapMinder Venture, Early Game Ventures and private investors. This has made it one of Romania’s most capitalized start-ups, attracting total investments of $ 5.8 million since its launch in 2018. And a new round of funding is expected by the end of this year. .
Following the strong demand over the past year, DRUID says it continues to grow and expand rapidly. The company’s footprint spans all continents with the help of its ecosystem of partners from more than 100 international partners.
DRUID was recently included in the Hot Vendors in Conversational AI, 2021 report, compiled by Aragon Research, where it was praised for its distinctive and original approach to enterprise conversational AI solutions.
Intelligent Virtual Assistants use a unique approach to Natural Language Processing (NLP), with an advanced NLP engine and proprietary conversational technology, to accept and process virtually any data or document request within the technology ecosystem of a company.
The system is available in over 45 languages, on any communication channel including MS Teams, Slack, WhatsApp Business, FB Messenger, WeChat, etc. DRUID also includes over 500 predefined conversation templates, targeting specific roles and processes in industries such as financial services, insurance, healthcare, telecommunications, retail, energy, and utilities. , logistics and others.